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Single Source 1
Your single source for human resources and benefits administration.

Single Source 1 is an optional outsourcing service providing:

  • Streamlined and integrated new hire, separation and change processing by industry-certified human resource professionals.
  • Customized Employment Handbook. Single Source 1 develops a customized handbook including policies and procedures, forms and information about your employee benefits package.
  • Employee Orientation & Education. Your newly eligible employees will receive a complete orientation of their employee benefits, such as coverage options, plan details, eligibility, and enrollment requirements—increasing their understanding and appreciation of the benefits program.
  • HR Benefit Advantage. Our Internet-based system is available 24/7 to you and your employees. It helps manage and track employee demographic data, as well as benefit plan and eligibility information. We handle all system set-up and continued maintenance on your behalf.
  • Record-Keeping & Compliance. Single Source 1 will maintain and manage benefits documents and correspondence on your behalf, minimizing your record-keeping and compliance burdens.
  • Carrier Communication. Single Source 1 manages all communications to the carriers regarding employee or dependent enrollments, terminations, or changes.
  • Employee Advocacy. Single Source 1 offers your employees a toll-free number where experienced administrators will answer employee-specific questions and work directly with carriers to resolve claim and coverage issues, freeing you to focus on core business responsibilities.
  • Open Enrollment/Benefit Plan Renewal. Single Source 1 will work closely with your company to ensure a smooth open enrollment process. From gathering census information for carriers to preparing new enrollment kits for employees. 
  • Bill Reconciliation. Single Source 1 can review your carrier bills to ensure accuracy and completeness. Each carrier bill will be reviewed to ensure newly enrolled and terminated participants are reflected timely, as well other factors affecting bill accuracy.

Additional Available Services:
Payroll administration, COBRA administration, Internal Revenue Service 5500 preparation, background checks, employment checks, drug testing, and HR classroom online compliance training.

SBI
Get a Quote

Single Source 1

Phone:
(800) 290-7440
Email:
singlesource1@mercer.com
Website:
www.singlesource1.com

Single Source 1 Downloads:
Full Service Brochure

Lite Service Brochure

Comparison Chart

SBI
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